Terms and Conditions
Payment
Acceptable forms of payment are (MasterCard, Visa, American Express, Discover, Diners Club, JCB, Union Pay, Apple Pay, Google Pay, Ali Pay, Clear Pay and After Pay ). All inquiries regarding payments can be submitted to Info@VanityEmporia.com.
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*Note* PayPal may also be used as a form of payment. You must have a registered PayPal account before payment is submitted.
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Billing
We are pleased to accommodate exchanges within 30 days on all sets that have not been used, worn, or tampered with. If the hair quality of hair or length is not right, please e-mail us at VanityEmporia@info.com to initiate your return and we will be more than happy to assist you further.
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Privacy Policy
The Privacy Policy is designed to assist you in understanding how we collect, use and safeguard the personal information you provide to us and to assist you in making informed decisions when using our site and our products and services. This statement will be continuously assessed against new technologies, business practices and our customers’ needs.
What Information Do We Collect?
When you visit our Web site you may provide us with two types of information: personal information you knowingly choose to disclose that is collected on an individual basis and Web site use information collected on an aggregate basis as you and others browse our Web site.
Personal Information You Choose to Provide
For example, you may need to provide the following information:
– Name/Email
– Shipping address
– Phone number
In addition to providing the foregoing information, if you choose to correspond further with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and telephone.
Web Site Use Information
Similar to other commercial Web sites, our Web site utilizes a standard technology called “cookies” (see explanation below, “What Are Cookies?”) and Web server logs to collect information about how our Web site is used. Information gathered through cookies and Web server logs may include the date and time of visits, the pages viewed, time spent at our Web site, and the Web sites visited just before and just after our Web site. This information is collected on an aggregate basis. None of this information is associated with you as an individual.
How Do We Use the Information That You Provide to Us?
Broadly speaking, we use personal information for purposes of administering our business activities, providing customer service and making available other products and services to our customers and prospective customers. Occasionally, we may also use the information we collect to notify you about new services and special offers we think you will find valuable. The lists used to send you product and service offers are developed and managed and designed to safeguard the security and privacy of our customers’ personal information. As a customer, you will be given the opportunity.
What Are Cookies? Cookies are a feature of Web browser software that allows Web servers to recognize the computer used to access a Web site. Cookies are small pieces of data that are stored by a user’s Web browser on the user’s hard drive. Cookies can remember what information a user accesses on one Web page to simplify subsequent interactions with that Web site by the same user or to use the information to streamline the user’s transactions on related Web pages. This makes it easier for a user to move from Web page to Web page and to complete commercial transactions over the Internet. Cookies should make your online experience easier and more personalized.
How Do We Protect Your Information?
We utilize encryption/security best practices to safeguard the confidentiality of personal information we collect from unauthorized access or disclosure and accidental loss, alteration or destruction.
Do We Disclose Information to Outside Parties?
We may provide aggregate information about our customers, sales, Web site traffic patterns and related Web site information to our affiliates or reputable third parties, but this information will not include personally identifying data, except as otherwise provided in this Privacy Policy.
What about Legally Compelled Disclosure of Information?
We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights.
What About Other Web Sites Linked to Our Web Site?
We are not responsible for the practices employed by Web sites linked to or from our Web site nor the information or content contained there in.
The GDPR (General Data Protection Regulation) is a regulation intended to strengthen and unify data protection for all individuals within the EU (European Union). It aims to protect the fundamental right to privacy and the protection of personal data.
UPDATES TO THIS POLICY
If we change or update this Privacy Policy, we will post changes and updates on the Site so that you will always be aware of what information we collect, use and disclose. We encourage you to review this Privacy Policy from time to time so you will know if the Privacy Policy has been changed or updated. If you have any questions about the Privacy Policy, please contact us at Info@VanityEmporia.com
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Shipping and Delivery
WE SHIP WORLDWIDE via DHL/FEDEX/UPS/USPS AND OFFER FREE SHIPPING TO CERTAIN PLACES!!
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Country Shipping Price(USD)Delivery Time
United States of America FedEx/USPS/DHL/UPS(2-5 Working Days)
United Kingdom0GES(3-6 Working Days)
U.S. Virgin Islands, U.S. Guam, U.S. Puerto Rico DHL(2-5 Working Days)
Germany (5-10 Working Days)
France (5-10 Working Days)
Canada DHL(4-7 Working Days)
Australia DHL(3-5 Working Days)
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*Please note* Shipping Time may vary due to unexpected factors, such as bad weather, public holidays etc. We appreciate your patience in regards to unpredictable factors that may occur.
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Order processing time:
The processing time means time between payment and shipment, which shows in the description box on the product page, it differs because different items have characteristic differences, the inventory, the preparation of goods, and production time differs.
You will receive an order confirmation e-mail within 1 hour after payment, to check again if all order info are correct.
Please note that the processing time may be longer if your personal shipping info is wrong, or your address undeliverable, or other unexpected issues come up. In that case, we will contact you within 24 hours.
Track Your Order
You will receive a second e-mail once your order has shipped, which will include your tracking number and a link to follow the journey of your package.
If there is a problem with your tracking number or package delivery, please get in touch with the courier directly prior to contacting us.
Please allow 1-2 days for the tracking information to show.
In some rare cases, the tracking information may not update but you will still receive your order. Please contact us after the estimated delivery time.
You can use the tracking number on the following tracking links to find the tracking status.
DHL: http://www.dhl.com/en/express/tracking.html
FedEx: https://www.fedex.com/en-cn/home.html
UPS: https://www.ups.com/WebTracking?loc=en_CN&requester=ST/
USPS: https://www.usps.com/
International Taxes And Duties
International customers are responsible to pay any applicable inbound duties, taxes, and any other fees which your local Customs authority deems appropriate. These fees are paid to your local carrier or government and are not collected by Vanity Emporia, and thus cannot be refunded.
Please note that DHL pays on your behalf for any duties and taxes that are due on the goods, as soon they enter the country. This simple process ensures that the courier can deliver your package in the shortest possible transit time. The goods are released to you only upon fully repaying any duties and taxes paid on your behalf. On some occasions, you may receive an invoice from DHL after the delivery of goods, for the charges they have paid on your behalf at the destination, plus a small administration fee.
Wrong Address Disclaimer
It is the responsibility of the buyer to make sure that she or he enters the shipping address correctly.
The cost incurred due to the buyer’s delivery delay or address modification will be the sole responsibility of the buyer.
The buyer has to pay for the cost incurred due to the buyer's cancellation or return of the order halfway for personal reasons.
Delivered But Not Received
All of our shipments include Tracking Number with Delivery Confirmation.
If the tracking information confirms that the item has been delivered to your order address but you have not received your order, please check around first(neighbors, family, leasing office, monitor, etc), if still can't find it, contact the couriers and us in order to investigate this issue.
We cannot be held accountable for packages where tracking information states the package has been delivered to your order address.
Please keep tracking your package to make sure getting the package successfully.
Additional Notes:
The local logistics deliver packages on business days (Mon. - Fri.).
Therefore, to ensure your parcel will be delivered to you safely and punctually, please provide your shipping address in which you can receive the package on workday. Please make sure your phone is on because the shipper might contact you via phone.
Some shipping services may need the customer's signature to complete the delivery. Vanity Emporia assumes no responsibility for lost or stolen packages that are signed for and accepted by someone at your address. Therefore, please make sure that you or an authorized person are at the delivery address.
Policies and Procedures
Vanity Emporia is permitted and reserves the right to make changes in prices, procedures and protocols at our discretion. Please feel free to visit and reference our website daily for updates.
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Exchange Policy
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We are pleased to accommodate exchanges within 30 days on all sets that have not been used, worn, or tampered with. If the hair quality of hair or length is not right, please e-mail us at VanityEmporia@info.com to initiate your return and we will be more than happy to assist you further.
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Copyright Terms/Regulations
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Images displayed on the Vanity Emporia site are either the property of, or used with permission by Vanity Emporia. Use of these images by you or other third parties is prohibited unless expressly permitted in the Terms of Use or elsewhere on the Vanity Emporia website. Any unauthorized use of these images may violate copyright laws, trademark laws, the laws of privacy and publicity, and other applicable regulations and statutes. Any product, service, program or technology described in any document published by Vanity Emporia on this site may be the subject of other intellectual property rights owned by Vanity Emporia. Any such right that is not expressly licensed hereunder is reserved by Vanity Emporia.
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Email: Info@VanityEmporia.com